Auction Broker and Transport Authority: Define Who Can Release the Vehicle
If a representative bought your Copart or IAA vehicle, confirm who can authorize collection from that account. FleetX’s transport coordination needs the accepted pickup authority, but does not transfer control of the auction purchase or replace the representative’s obligations.
Map the account and instruction owners
Record the auction account holder, purchase reference, buyer contact and person permitted to instruct the transporter. Ask the representative how their current pickup process works. Copart publishes a third-party collection workflow, but the relevant account holder must confirm its application to your purchase and location.
Share task authority without account passwords
Confirm the assigned transporter’s contact through FleetX before the representative sends the required release information. Share only what the collector needs, using the agreed channel. Transport permission is not ownership permission; do not ask a driver to sign a title or act for the buyer beyond an accepted, explicit authorization.
Resolve conflicting instructions
If the buyer and representative name different collectors or destinations, pause the instruction and reconcile it with the parties responsible. Give FleetX one confirmed collection plan and a named approver for changes. Retain the representative’s confirmation alongside the vehicle reference before arranging the next ground or ocean handoff.
Auction pickup-site confirmation sheet
Prepare the authority owner and physical collection record together before discussing dispatch with FleetX.
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